Articles by Kathy Reiffenstein:

As presenters, we know the importance of focusing on the information and emotional needs of our audience:

What is relevant to them?
What do they already know?
How do they feel about our topic?

When I recently spoke at two conferences in Africa, I discovered that there is another, more fundamental layer of audience needs to consider as well.

In this article, I will share the lessons I learned about basic communication issues when speaking to a culturally distinct audience.

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