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> <channel><title>Six Minutes &#187; ethos</title> <atom:link href="http://sixminutes.dlugan.com/tag/ethos/feed/" rel="self" type="application/rss+xml" /><link>http://sixminutes.dlugan.com</link> <description>A Public Speaking and Presentations blog</description> <lastBuildDate>Mon, 06 Feb 2012 15:04:47 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.1</generator> <item><title>Speech Critique: Dan Pink (TED 2009)</title><link>http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/</link> <comments>http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/#comments</comments> <pubDate>Tue, 10 Jan 2012 06:33:51 +0000</pubDate> <dc:creator>Andrew Dlugan</dc:creator> <category><![CDATA[Speech Critiques]]></category> <category><![CDATA[Speechwriting]]></category> <category><![CDATA[Daniel Pink]]></category> <category><![CDATA[TED]]></category> <category><![CDATA[contrast]]></category> <category><![CDATA[ethos]]></category> <category><![CDATA[evaluation]]></category> <category><![CDATA[logos]]></category> <category><![CDATA[rule of three]]></category> <category><![CDATA[speech closing]]></category> <category><![CDATA[speech examples]]></category> <category><![CDATA[speech opening]]></category> <category><![CDATA[video]]></category> <guid
isPermaLink="false">http://sixminutes.dlugan.com/?p=6374</guid> <description><![CDATA[This article reviews a thought-provoking speech by Dan Pink about the surprising science of motivation, which was delivered at TED in 2009. Pink delivers a masterful speech which demonstrates many strong speech techniques, including: A powerful opening, which establishes a framework utilized throughout; Building of ethos and logos; Well-timed use of humor; Employing contrast and the rule [...]]]></description> <content:encoded><![CDATA[<p><img
class="alignright size-full wp-image-6379" style="float: right; margin: 7px;" title="Dan Pink, speaking at TED Global 2009" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/speech-critique-dan-pink-ted.png" alt="" width="300" height="262" />This article reviews a thought-provoking speech by Dan Pink about the surprising science of motivation, which was <a
href="http://www.ted.com/talks/dan_pink_on_motivation.html">delivered at TED</a> in 2009.</p><p><strong>Pink delivers a masterful speech</strong> which demonstrates many strong speech techniques, including:</p><ul><li>A powerful opening, which establishes a framework utilized throughout;</li><li>Building of ethos and logos;</li><li>Well-timed use of humor;</li><li>Employing contrast and the rule of three;</li><li>Powerful conclusion; and</li><li>Superb delivery.</li></ul><p>The strength of this speech isn&#8217;t surprising at all, given Pink&#8217;s<strong> former role as chief speechwriter for Al Gore</strong>.</p><p>This is the latest in a series of <a
title="Learn from great speeches" href="http://sixminutes.dlugan.com/video-critiques/">speech critiques</a> here on <em>Six Minutes</em>.</p><p>I encourage you to:</p><ol><li><strong>Watch</strong> the video;</li><li><strong>Read</strong> the analysis in this speech critique; and</li><li><strong>Share</strong> your thoughts on this presentation in <a
title="Add a comment" href="http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/#addcomment">the comment section</a>.</li></ol><p><img
title="More..." src="http://sixminutes.dlugan.com/wp-includes/js/tinymce/plugins/wordpress/img/trans.gif" alt="" /></p><p><a
href="http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/"><em>Click here to view the embedded video.</em></a></p><h2>The Opening &#8211; Superb and Yet Flawed</h2><p>The opening of the speech is very strong. The first words of the speech &#8212; &#8220;<em>I need to make a confession&#8230;</em>&#8221; &#8212; create mystery and draw the audience in immediately. The humor woven into this opening invoked strong laughter from the audience, but may not have been the best choice. (see below)</p><p>The other noteworthy element of the opening is the way that Pink frames his speech as <em>not a story</em>, but a case [1:34 -- these are references to speech times which you can use to view specific parts of the speech]:</p><blockquote><p>&#8220;I don&#8217;t want to tell you a story. I want to make a case. I want to make a hard-headed, evidence-based, dare I say lawyerly case for rethinking how we run our businesses.&#8221;</p></blockquote><p><strong>This is speechwriting genius</strong>. In just a few sentences, Pink establishes the framework around his topic. Given that his audience is likely to be skeptical (because his primary message goes against conventional business wisdom), he assures them that what he&#8217;s about to say is not a fictional <em>story</em>, but a solid <em>case</em> &#8212; a clear, truthful, logical argument.</p><p>He specifically refers to the audience as &#8220;<em>Ladies and gentlement of the jury&#8230;</em>&#8221; [1:51] to cement this framework. Later in the speech, he twice references this framework.</p><ul><li>&#8220;<em>Let me marshall the evidence, because I&#8217;m not telling a story. I&#8217;m making a case, ladies and gentlemen of the jury&#8230;</em>&#8221; [9:05]</li><li>&#8220;<em>I rest my case.</em>&#8221; [18:28 - the final words of the speech]</li></ul><h3>But, there&#8217;s a small flaw&#8230;</h3><p>In most circumstances, self-deprecating humor is a wonderful speechwriting tool. You get the audience laughing, and you risk offending nobody, because the humor is about you.</p><p>However, the self-deprecating humor in this speech pokes fun at the very thing on which Pink has hinged his argument &#8212; on his ability to demonstrate a solid, legal case. He playfully (and perhaps modestly?) points out his poor law school performance, and the fact that he&#8217;s never worked as a lawyer. <strong>This has the effect of undermining his credibility</strong>. The skeptical audience member might argue that if he isn&#8217;t a smart lawyer, then maybe he can&#8217;t put together a strong case, and if he can&#8217;t put together a strong case, then perhaps the case being presented in this speech is weak.</p><p><strong>The lesson?</strong> When using self-deprecating humor, don&#8217;t poke fun at your expertise in a way which weakens your credibility.</p><h2>Build Logos and Ethos</h2><p>Aside from the self-deprecating humor, this speech is very strong in both <a
title="What is Logos?" href="http://sixminutes.dlugan.com/logos-definition/">logos</a> (logical argument) and <a
title="What is ethos?" href="http://sixminutes.dlugan.com/ethos-definition/">ethos</a> (credibility of the speaker).</p><p>A few ways in which Pink <strong>builds strong logos</strong> include:</p><ul><li>&#8220;<em>This is not a feeling&#8230; [joke] &#8230; This is not a philosophy&#8230; [joke] This is a fact&#8230; [joke]</em>&#8221; [8:33]<br
/> This passage was one of the most emphatic in the entire speech, and it strikes at the heart of the audience opposition.</li><li>&#8220;<em>Some of you may look at this and say &#8216;Hm. Sounds nice, but it&#8217;s utopian.&#8217; But I say &#8216;nope&#8217;. I have proof.</em>&#8221; [16:02]<br
/> Again, Pink directly addresses the opposing point of view, and then proceeds to offer tangible, real evidence to support his claim.</li><li>The speech is littered with references to both academic research as well as case studies taken from contemporary businesses. He specifies institutions, names, and quotations. In doing so, Pink makes it clear that his central argument is not just a theory; it is grounded in reality.</li></ul><p>A few ways in which Pink successfully <strong>raises his ethos</strong> include:</p><ul><li>Through the speech, Pink cites academic research at globally recognized institutions, including Princeton [3:08], MIT [9:10], Carnegie Mellon, the University of Chicago, the Federal Reserve Bank of the United States, and the London School of Economics (<em>&#8220;alma mater of 11 Nobel Laureates in Economics&#8221;</em>) [10:48]. As the named institutions all have high ethos, referencing them in this way adds credibility by association to Pink.</li><li>&#8220;<em>I spent the last couple of years looking at the science of human motivation.</em>&#8221; [5:07] This particular line was delivered in an understated way, but I think it boosts his credibility considerably.</li></ul><table><tbody><tr><td><img
class="alignnone size-full wp-image-6390" style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px; margin: 2px;" title="gestures-1" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/gestures-1.png" alt="" width="180" height="164" /></td><td><img
class="alignnone size-full wp-image-6391" style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px; margin: 2px;" title="gestures-2" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/gestures-2.png" alt="" width="180" height="164" /></td><td><img
class="alignnone size-full wp-image-6392" style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px; margin: 2px;" title="gestures-3" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/gestures-3.png" alt="" width="180" height="164" /></td></tr></tbody></table><h2>Make it personal (and flattering)</h2><p>About half-way through the speech, Pink makes the first explicit connection between his topic and the audience in the room. He says:</p><ul><li>&#8220;<em>Think about your own work&#8230; everybody in this room is dealing with their own version of the candle problem</em>&#8221; [7:49]</li></ul><p>This flatters his audience, because it implies that they are all engaged in truly difficult and challenging work. (i.e. they don&#8217;t have careers doing mechanical tasks) More importantly, <strong>it makes his speech message more personal</strong>. From that moment on, every time Pink references &#8220;the candle problem&#8221;, each member of the audience hears &#8220;my problem&#8221;. Having your audience personalize your message is one powerful way to persuade them.</p><h2>Use Humor</h2><p>This was not a &#8220;fluff&#8221; speech by any definition. On the contrary, it is packed with thought-provoking ideas. Yet, Pink wisely injects humor throughout the presentation:</p><ul><li>&#8220;I need to make a confession. I did something I regret&#8230; in a moment of youthful indiscretion, I went to law school.&#8221; [0:38]</li><li>&#8220;I graduated in the part of my law school class that made the top 90% possible.&#8221; [1:00]</li><li>&#8220;I never practiced law a day in my life. I pretty much wasn&#8217;t allowed to.&#8221; [1:14]</li><li>&#8220;Now this makes no sense, right. I&#8217;m an American. I believe in free markets. That&#8217;s not how it&#8217;s supposed to work&#8230;&#8221; (into the reality show joke which didn&#8217;t get much laughter) [4:00]</li><li>Fade-in effect on slide (also with color) to add &#8220;For Dummies&#8221; to &#8220;The Candle Problem&#8221; [6:30]</li><li>&#8220;This is not a feeling. I&#8217;m a lawyer, I don&#8217;t believe in feelings.  This is not a philosophy. I&#8217;m an American, I don&#8217;t believe in philosophy. This is a fact. Or as we say in my home town of Washington, D.C. &#8212; a true fact.&#8221; [8:33]</li><li>&#8220;Is this some kind of touchy-feely socialist conspiracy going on here?&#8221; [10:38]</li><li>&#8220;London School of Economics. Training ground for great economic thinkers, like <a
href="http://en.wikipedia.org/wiki/George_Soros">George Soros</a>, <a
href="http://en.wikipedia.org/wiki/Friedrich_Hayek">Friedrich Hayek</a>, and <a
href="http://en.wikipedia.org/wiki/Mick_jagger">Mick Jagger</a>.&#8221; [11:10]</li><li>Atlassian joke [13:45]</li><li>&#8220;Fedex days&#8221; joke [14:30]</li></ul><p>The speech is about 18 minutes long, and includes 10 (mostly successful) attempts at humor.  The timing of the humor is also noteworthy: 0:38, 1:00, 1:14, 4:00, 6:30, 8:33, 10:38, 11:10, 13:45, 14:30. Pink mixes humor every two minutes or so, with a little more in the first 90 seconds (to build a connection with the audience), and then none for the last three and a half minutes (to focus on a powerful closing argument). <strong>This humor strategy is worthy of emulation in your speeches!</strong></p><h2>Employ the Rule of Three</h2><p>This speech is packed with rhetorical devices, the most frequent of which is the use of triads. Pink employs <a
title="How to Use the Rule of Three in Your Speeches" href="http://sixminutes.dlugan.com/rule-of-three-speeches-public-speaking/">the rule of three</a> in a variety of ways, including both humor and his most serious statements. A few examples include:</p><ul><li>&#8220;(1) This is not a feeling&#8230; [joke] &#8230; (2) This is not a philosophy&#8230; [joke] (3) This is a fact&#8230; [joke]&#8221; [8:33]</li><li>&#8220;Too many organizations are making their decisions&#8230; based on assumptions that are (1) outdated, (2) unexamined, and (3) rooted more in folklore than in science.&#8221; [11:45]</li><li>(1) Autonomy, (2) Mastery, and (3) Purpose [12:40]</li><li>&#8220;(1) How they do it, (2) when they do it, (3) where they do it&#8230;&#8221; [15:40]</li><li>&#8220;&#8230; noone gets paid (1) a cent, (2) or a euro, (3) or a yen&#8230;&#8221; [16:33]</li><li>&#8220;<strong>If we</strong> repair this mismatch between what science knows and what business does&#8230;<br
/> <strong>If we</strong> bring our notions of motivation into the 21st century&#8230;<br
/> <strong>If we</strong> get past this lazy, dangerous ideology of carrots and sticks&#8230;<br
/> <strong>we can</strong> strengthen our businesses,<br
/> <strong>we can</strong> solve a lot of those candle problems, and maybe, maybe, maybe,<br
/> <strong>we can</strong> change the world. &#8221; [18:02 -- concluding argument]</li></ul><p><img
class="alignright size-full wp-image-6386" style="float: right; margin: 7px;" title="mismatch-between-what-science-knows" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/mismatch-between-what-science-knows.png" alt="" width="300" height="169" /></p><h2>Use Contrast</h2><p>The most memorable catch phrase in this speech was introduced with a slide, and spoken multiple times, at 5:18, 11:35, 17:28, and 18:02. This phrase is cleverly crafted, and is far better than an awkward alternative such as: &#8220;Present-day business practices are ignoring the knowledge by scientific research.&#8221;</p><p>Other uses of contrasting terms include:</p><ul><li>&#8220;This is one of the <strong>most robust</strong> findings in social science [pause]&#8230; and also one of the <strong>most ignored</strong>.&#8221; [5:00]</li><li>&#8220;That&#8217;s actually fine for many types of <strong>20th</strong> century tasks. But for <strong>21st</strong> century tasks&#8230;&#8221; [5:40]</li><li>&#8220;Routine, rule-based, left-brained kind of work&#8221; [7:25] <em>versus</em> &#8220;Right-brained, creative, conceptual.. &#8221; [7:45]</li><li>&#8220;&#8230; productivity goes <strong>up</strong>, worker engagement goes <strong>up</strong>, worker satisfaction goes <strong>up</strong>, turnover goes <strong>down</strong>&#8221; [15:53]</li><li>&#8220;This is the titanic battle between these two approaches. This is the Ali-Frasier of motivation.&#8221; &#8220;<strong>intrinsic</strong> motivators versus <strong>extrinsic</strong> motivators&#8230; autonomy, mastery, and purpose versus carrots and sticks&#8221; [17:05] &#8212; Pink amplifies the contrast between these approaches by invoking a comparison to the historic boxing match.</li></ul><h2>Make Your Conclusion a Concise Call to Action</h2><p>Pink signals his conclusion with the words &#8221;Let me wrap up&#8221; [17:23] followed a lengthy pause of four seconds. This pause is very effective in helping the audience get ready for the words which follow.</p><p>Pink then restates his signature phrase (&#8220;There&#8217;s a mismatch between what science knows and what business does&#8230;&#8221;) and adds &#8220;&#8230; and here&#8217;s what science knows.&#8221; He then follows this with three concise findings. Summarizing your arguments like this helps to aid understanding and memorability.</p><p>He concludes with an energetic call-to-action (using back-to-back triads) and a reference to his legal case framework (&#8220;I rest my case.&#8221;) I love the way that this <a
title="Bookending Your Speech: A Master Technique" href="http://sixminutes.dlugan.com/bookending-speech-definition/">bookends the speech</a>.</p><h2>Add Energy with Your Gestures and Vocal Variety</h2><p>The majority of this review has been devoted to speechwriting techniques, but a full review of Pink&#8217;s delivery techniques could easily fill another article.</p><p>Although he could reduce the finger-wagging, his use of gestures and body language throughout the speech are superb. He matches his movements and gestures to the large venue. His energy and enthusiasm come through strong when viewing this speech.</p><p>As just one example, consider the three frames below, where Pink is indicating the low, medium, and high rewards. If this were a typical, boring PowerPoint presentation, a bar chart could have been used. On the contrary, Pink demonstrates that the most important visual is the speaker!</p><p>&nbsp;</p><table><tbody><tr><td><img
class="alignnone size-full wp-image-6383" style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px; margin: 2px;" title="small-incentives" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/small-incentives.png" alt="" width="180" height="130" /></td><td><img
class="alignnone size-full wp-image-6387" style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px; margin: 2px;" title="middle-incentives" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/middle-incentives.png" alt="" width="180" height="130" /></td><td><img
class="alignnone size-full wp-image-6388" style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px; margin: 2px;" title="large-incentives" src="http://sixminutes.dlugan.com/wp-content/uploads/2012/01/large-incentives.png" alt="" width="180" height="130" /></td></tr></tbody></table><p>Similarly, the vocal variety demonstrated by Pink is worthy of emulation. His use of emphasis, pauses, and varied pace and volume are all well done. Not only does this help to convey his enthusiasm and convictions, but it aids understanding and adds drama throughout.</p><h2>More About the Science of Motivation</h2><p><a
title="Examine book details" href="http://www.amazon.com/gp/product/1594484805/ref=as_li_ss_tl?ie=UTF8&amp;tag=sixminupublsp-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=1594484805"><img
class="alignright" style="float: right; margin: 7px;" title="Examine book details" src="http://ecx.images-amazon.com/images/P/1594484805.01._SY120_.jpg" alt="" width="82" height="120" /></a>After watching this speech, I&#8217;m eager to learn more about the science of motivation. I&#8217;m going to be checking out two books written by Dan Pink:</p><ul><li><a
title="Examine book details" href="http://www.amazon.com/gp/product/1594484805/ref=as_li_ss_tl?ie=UTF8&amp;tag=sixminupublsp-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=1594484805">Drive: The Surprising Truth About What Motivates Us</a></li><li><a
id="static_txt_preview" href="http://www.amazon.com/gp/product/1594481717/ref=as_li_ss_tl?ie=UTF8&amp;tag=sixminupublsp-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=1594481717" target="_blank">A Whole New Mind: Why Right-Brainers Will Rule the Future</a></li></ul><p>Both are highly rated on amazon. I&#8217;m curious to hear if you have read these books and, if so, what are your impressions?</p><h2>Your Thoughts?</h2><p>What did you think of this speech? What are the best aspects of this speech? How could this speech have been made even better?</p><p>Please share your thought <a
title="Join the conversation" href="http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/#addcomment">in the comments</a>.</p><table
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style="margin-top: 0.5em; border: 1px solid #990000; padding: 0 0.5em 0 0.5em; background: #EEEEEE;"> <small> Author of this article: Andrew Dlugan<br/> Category: <a
href="http://sixminutes.dlugan.com/category/speech-critique/" title="View all posts in Speech Critiques" rel="category tag">Speech Critiques</a>, <a
href="http://sixminutes.dlugan.com/category/speechwriting/" title="View all posts in Speechwriting" rel="category tag">Speechwriting</a><br/> Article tags: <a
href="http://sixminutes.dlugan.com/tag/daniel-pink/" rel="tag">Daniel Pink</a>, <a
href="http://sixminutes.dlugan.com/tag/ted/" rel="tag">TED</a>, <a
href="http://sixminutes.dlugan.com/tag/contrast/" rel="tag">contrast</a>, <a
href="http://sixminutes.dlugan.com/tag/ethos/" rel="tag">ethos</a>, <a
href="http://sixminutes.dlugan.com/tag/evaluation/" rel="tag">evaluation</a>, <a
href="http://sixminutes.dlugan.com/tag/logos/" rel="tag">logos</a>, <a
href="http://sixminutes.dlugan.com/tag/rule-of-three/" rel="tag">rule of three</a>, <a
href="http://sixminutes.dlugan.com/tag/speech-closing/" rel="tag">speech closing</a>, <a
href="http://sixminutes.dlugan.com/tag/speech-examples/" rel="tag">speech examples</a>, <a
href="http://sixminutes.dlugan.com/tag/speech-opening/" rel="tag">speech opening</a>, <a
href="http://sixminutes.dlugan.com/tag/video/" rel="tag">video</a><br/> © <a
href="http://sixminutes.dlugan.com">Six Minutes</a>, 2012. | <a
href="http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/">Permalink</a> | <a
href="http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/#comments">63 comments so far</a> <br/> </small></div>]]></content:encoded> <wfw:commentRss>http://sixminutes.dlugan.com/speech-critique-dan-pink-ted-2009/feed/</wfw:commentRss> <slash:comments>63</slash:comments> </item> <item><title>How to Dress for Public Speaking</title><link>http://sixminutes.dlugan.com/dress-public-speaking/</link> <comments>http://sixminutes.dlugan.com/dress-public-speaking/#comments</comments> <pubDate>Tue, 06 Dec 2011 05:19:40 +0000</pubDate> <dc:creator>Andrew Dlugan</dc:creator> <category><![CDATA[Ask Six Minutes]]></category> <category><![CDATA[Speaker Habits]]></category> <category><![CDATA[12 Days series]]></category> <category><![CDATA[audience analysis]]></category> <category><![CDATA[ethos]]></category> <category><![CDATA[speaker clothing]]></category> <guid
isPermaLink="false">http://sixminutes.dlugan.com/dress-public-speaking/</guid> <description><![CDATA[This article is part of the 12 Days of Ask Six Minutes.This event is over now, but you can send your questions anytime. Suit or sweater? Pants or a dress? Does how you dress impact your effectiveness as a speaker? If so, how? Eric Hudon (@erichudonca) asks this on Twitter: @6minutes How should a speaker [...]]]></description> <content:encoded><![CDATA[<div
style="padding: 0.5em; margin: 0 0 2em 0; font-style: italic; background-color: #ddddee; color: #000099;">This article is part of the <a
href="http://sixminutes.dlugan.com/12-days-ask-six-minutes/">12 Days of Ask Six Minutes</a>.<br/>This event is over now, but you can <a
href="http://sixminutes.dlugan.com/contact/">send your questions</a> anytime.</div> <img
class="alignright size-full wp-image-6077" style="border-style: initial; border-color: initial; border-width: 0px; margin: 7px; float: right;" title="12 Days of Ask Six Minutes" src="http://sixminutes.dlugan.com/wp-content/uploads/2011/11/12-days-ask-six-minutes.png" alt="" width="300" height="243" /><p>Suit or sweater?</p><p>Pants or a dress?</p><p>Does how you dress impact your effectiveness as a speaker? If so, how?</p><p>Eric Hudon (<a
href="https://twitter.com/#!/erichudonca/status/142199711309369344">@erichudonca</a>) asks this on Twitter:</p><blockquote><p>@6minutes How should a speaker dress and in what circumstance? Casual, Formal, Other? What is to be avoided?</p></blockquote><p>In this article, we examine <strong>clothing do&#8217;s and don&#8217;ts for public speakers</strong>.</p><h2>Dress Like Your Audience is Dressed</h2><p>Different speaking situations call for different clothing styles, but you are usually pretty safe if you are clean, tidy, and dressed as your audience is dressed. Why?</p><ol><li>Ethos (your credibility) is one of <a
title="Ethos, Pathos, Logos: 3 Pillars of Public Speaking" href="http://sixminutes.dlugan.com/ethos-pathos-logos/">three pillars of persuasion</a>.</li><li>To develop ethos, you emphasize your similarity to your audience.</li><li>One practical way to achieve this is by dressing similarly to them.</li></ol><p>So, how do you know how your audience will dress? <strong>Do your audience analysis!</strong> If the venue is a recurring conference or setting, go with what people wore last time. If you are presenting at a venue which is new to you, <strong>ask the event organizer</strong> what the usual dress code is. If there <em>is</em> a strong dress code, adhere to it!</p><p>This doesn&#8217;t mean you have to wear the identical suit or dress that everyone in your audience wears. There&#8217;s obviously quite a bit of latitude here. The point is that you don&#8217;t want to be significantly over-dressed or significantly under-dressed.</p><h2>But I&#8217;ve heard that I should dress better than my audience?</h2><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>The key is that you look professional and respectful. Once you start talking, they shouldn’t be noticing what you are wearing anyway.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>Conventional wisdom says that you should dress one notch higher than your audience is dressed. Why a notch higher?</p><ul><li>To stand out?</li><li>To earn respect?</li><li>To hint at your success and affluence?</li></ul><p>I don&#8217;t think any of those are particularly strong reasons for dressing above the level of your audience. Instead, I think the motivation for the &#8220;dress one notch higher&#8221; advice is that it buys you a little insurance in case your audience analysis was flawed.</p><ul><li>If you dress one notch higher than your predicted audience dress code, and the audience is dressed fancier than you predicted, then you are still safe.</li><li>Of course, if your estimate is wrong the other way, you can show up significantly over-dressed.</li></ul><p>I wouldn&#8217;t worry too much either way. The key is that you look professional and respectful. Once you start talking, they shouldn&#8217;t be noticing what you are wearing anyway.</p><h2>Public Speaking Clothing Taboos</h2><p>If a good rule of thumb is to dress at (or just above) the same level as your audience, what would the opposite of that be?</p><p>The worst thing you can do is dress in such a manner that makes you stand out&#8230; for all the wrong reasons.</p><p><img
class="alignright" style="border-style: initial; border-color: initial; border-width: 0px; margin: 7px; float: right;" src="http://ecx.images-amazon.com/images/P/0312376286.01._SY120_.jpg" alt="" width="75" height="120" />In <em><a
href="http://www.amazon.com/dp/0312376286/?tag=6mwrt-20">Speak Up! A Woman&#8217;s Guide to Presenting Like a Pro</a></em>, Cyndi Maxey cautions:</p><blockquote><p>Any area you emphasize will be noticed &#8212; most often in a distracting way. [...] Do you like the fit of the lower-cut neckline of your new wraparound blouse? You can bet your cleavage will be noticed. Think about what you&#8217;re emphasizing as you dress. Consider what you can emphasize that stresses your professionalism and your expertise, not your sexuality.</p></blockquote><p>Another general taboo is shirts with sayings on them, especially if the saying is potentially offensive to any member of your audience. Again, you want the attention to be on the words you speak, not the words on your shirt.</p><ul><li>Exception: If the saying on the shirt is tied to your presentation, this may be appropriate. For example, if you are speaking to raise money for cancer research, then a &#8220;I&#8217;m a survivor&#8221; t-shirt may not only be appropriate, but may cement your authenticity.</li></ul><p>As suggested earlier, be sure you show up clean and tidy. Failure to do so may be interpreted as a lack of respect for your audience.</p><h2>Plan for Clothing Malfunctions and Mishaps</h2><p>Nobody wants a clothing malfunction to occur to them. A few ways to guard against these negative events include:</p><ul><li><strong>Consider taking a second outfit</strong>, particularly if you are travelling or if the presentation is really important. You&#8217;ll want that insurance in case something happens (e.g. an untimely spill) before your presentation.</li><li><strong>Be careful with what you eat or drink</strong> just before your presentation. Grape juice and spaghetti sauce are probably not wise choices.</li><li>Don&#8217;t tempt fate with <strong>clothes that are too tight</strong>. Speaking is (or should be) a physical activity, and you don&#8217;t want to pop a button or rip a seam when you&#8217;re moving around. (I&#8217;ve seen both happen.)</li><li>Similarly, you may wish to avoid <strong>overly loose clothes or accessories</strong> which can get caught in odd places, like on a lectern or a flip chart stand.</li></ul><p>But what if, despite your best efforts, a clothing malfunction happens anyway?</p><p>Roll with it. Fix it discreetly, if you can (e.g. an undone button, or an unzipped zipper). Sometimes, you&#8217;ll be the last person in the room to notice. Just laugh it off and get back to providing value for your audience.</p><h2>When is it Okay to Go Against the Grain?</h2><p>In certain (rare) situations, it may be appropriate for you to throw out all of the conventional wisdom and use your clothing to capture attention.</p><p><img
class="alignright" style="border-style: initial; border-color: initial; border-width: 0px; margin: 7px; float: right;" src="http://ecx.images-amazon.com/images/P/1608320367.01._SY120_.jpg" alt="" width="80" height="120" />In <em><a
href="http://www.amazon.com/dp/1608320367/?tag=6mbrt-20">Boring To Bravo</a> </em>(the <em>Six Minutes</em> <a
title="Book Review: Boring to Bravo" href="http://sixminutes.dlugan.com/book-review-boring-bravo-kristin-arnold/">book review</a>), Kristin Arnold suggests that you might try dressing in (partial) costume which is in some way <em>tied to your theme</em>. The idea is that your clothing (or perhaps an accessory) is purposefully used as a prop.</p><p>If you give this a try, I&#8217;d suggest doing it in the early part of your presentation. By the time you are bringing the powerful messages, you&#8217;ll be dressed &#8220;normal&#8221; again so the audience can take you seriously.</p><h2>Other Speaker Clothing Considerations</h2><p>The clothing you wear can have an impact beyond the way you look standing in front of the room.</p><ul><li><strong>Avoid noisy clothing or accessories</strong>. It&#8217;s not good if your shirt, pants, or jewellery distract your audience every time you move.</li><li><strong>Comfort is important too</strong>. Your energy level and delivery can be negatively impacted if you are wearing really uncomfortable clothing or shoes. This is especially important if you are speaking for a long keynote, or an all-day course. Pyjamas are not appropriate, but there is middle ground.</li><li>Will you be <strong>wearing a microphone</strong>? If so, consider where it will be pinned.</li><li>What <strong>gestures, actions, or props</strong> do you have planned? Will they work with what you are wearing?</li><li>Before you get called up to speak, <strong>remove any potentially distracting items</strong> (e.g. ID badges, cell phones, sunglasses, hats)</li></ul><h2>In summary, do clothes make the speaker?</h2><p><img
class="alignright" style="border-style: initial; border-color: initial; border-width: 0px; margin: 7px; float: right;" src="http://ecx.images-amazon.com/images/P/0195300750.01._SY120_.jpg" alt="" width="78" height="120" />In <em><a
title="Lend Me Your Ears: All You Need to Know about Making Speeches and Presentations" href="http://www.amazon.com/gp/product/0195300750/ref=as_li_ss_tl?ie=UTF8&amp;tag=sixminupublsp-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0195300750">Lend Me Your Ears</a></em>, Max Atkinson summarizes his section on public speaking attire with words that mirror my own thoughts.</p><blockquote><p>The point here is not that clothes don&#8217;t matter at all, but that we should not be drawn into thinking that there is some scientifically based recipe that is guaranteed to enable us to convey a favourable impression to every member of the every audience, regardless of the particular circumstances of the occasion.</p></blockquote><p>Perhaps the best advice I can give on what to wear is simply this: Wear a smile, because that will probably carry more weight than any piece of clothing.</p><h2>Your Turn: What&#8217;s Your Opinion?</h2><p>Do you have a clothing preference when speaking? Can you share a story about a speaker who was or was not dressed appropriately?</p><table
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style="background: #D4D2C3; padding: 12px; width: 500px; border: 1px solid #999999; clear: both;" class="post-author"><a
name="author"></a><div
style="float: left; margin-right: 20px;"><img
src="http://sixminutes.dlugan.com/wp-content/uploads/2007/10/andrew.dlugan.editor.jpg" alt="Andrew Dlugan" /></div><div
style="margin-right: 2em;"><b><a
href="http://sixminutes.dlugan.com/author/andrew/">Andrew Dlugan</a></b> is the editor and founder of <i><a
href="http://sixminutes.dlugan.com/">Six Minutes</a></i>. He teaches courses, leads seminars, coaches speakers, and strives to avoid Suicide by PowerPoint. He is an award-winning public speaker and speech evaluator. Andrew is a father and husband who resides in British Columbia, Canada.</div><br
style="clear:both;" /></div><div
style="margin-top: 0.5em; border: 1px solid #990000; padding: 0 0.5em 0 0.5em; background: #EEEEEE;"> <small> Author of this article: Andrew Dlugan<br/> Category: <a
href="http://sixminutes.dlugan.com/category/ask-six-minutes/" title="View all posts in Ask Six Minutes" rel="category tag">Ask Six Minutes</a>, <a
href="http://sixminutes.dlugan.com/category/speaker-habits/" title="View all posts in Speaker Habits" rel="category tag">Speaker Habits</a><br/> Article tags: <a
href="http://sixminutes.dlugan.com/tag/12-days-series/" rel="tag">12 Days series</a>, <a
href="http://sixminutes.dlugan.com/tag/audience-analysis/" rel="tag">audience analysis</a>, <a
href="http://sixminutes.dlugan.com/tag/ethos/" rel="tag">ethos</a>, <a
href="http://sixminutes.dlugan.com/tag/speaker-clothing/" rel="tag">speaker clothing</a><br/> © <a
href="http://sixminutes.dlugan.com">Six Minutes</a>, 2011. | <a
href="http://sixminutes.dlugan.com/dress-public-speaking/">Permalink</a> | <a
href="http://sixminutes.dlugan.com/dress-public-speaking/#comments">68 comments so far</a> <br/> </small></div>]]></content:encoded> <wfw:commentRss>http://sixminutes.dlugan.com/dress-public-speaking/feed/</wfw:commentRss> <slash:comments>68</slash:comments> </item> <item><title>Presentation Power: Four Ways to Persuade</title><link>http://sixminutes.dlugan.com/4-ways-persuasive/</link> <comments>http://sixminutes.dlugan.com/4-ways-persuasive/#comments</comments> <pubDate>Mon, 10 Jan 2011 05:32:58 +0000</pubDate> <dc:creator>Marjorie Brody</dc:creator> <category><![CDATA[Delivery Techniques]]></category> <category><![CDATA[Speechwriting]]></category> <category><![CDATA[ethos]]></category> <category><![CDATA[logos]]></category> <category><![CDATA[pathos]]></category> <category><![CDATA[persuasion]]></category> <guid
isPermaLink="false">http://sixminutes.dlugan.com/?p=5772</guid> <description><![CDATA[Aristotle said that all speaking is persuasive speaking. I agree. After all, who am I to argue with Aristotle?!? Regardless of the venue (10 people or 1,000 people, a conference, a sales call, or a feedback session), we, as speakers, are always trying to sell our credibility and value – not to mention our ideas. [...]]]></description> <content:encoded><![CDATA[<p><img
class="alignright size-full wp-image-5775" style="border: 0pt none; margin: 7px; float: right;" title="How many ways can you think of to persuade?" src="http://sixminutes.dlugan.com/wp-content/uploads/2011/01/four-ways-to-persuade.jpg" alt="" width="300" height="225" />Aristotle said that all speaking is persuasive speaking.</p><p>I agree. After all, who am I to argue with Aristotle?!?</p><p>Regardless of the venue (10 people or 1,000 people, a conference, a sales call, or a feedback session), we, as speakers, are always trying to sell our credibility and value – not to mention our ideas. Hence, all speaking is persuasive.</p><p>Unfortunately, all too often presenters think they are &#8220;just giving information.&#8221; &#8220;Information&#8221; is often better delivered in written form, giving the audience time to digest and think about the material.</p><p>Just think for a minute how much time would be saved if people read the material in advance, and the group time was spent answering questions.</p><p>That being said, presenting information in a way that shows passion and enthusiasm not only makes the material more interesting, but the speaker more memorable and inspirational – even persuasive.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>All speaking is persuasive.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>So, what makes a presentation and presenter persuasive?</p><p>There are 4 critical factors. I’ll start with three that Aristotle himself mentioned, and then add one of my own.</p><h2>1.	Logos</h2><p>Translated from Greek, it means logic. Information must make sense – it needs to be organized logically so people can follow along. Not only is organization important, but so are the facts and figures that make your case. Information that hits the “head” falls into the logos category. Logic alone, however, isn’t enough to spur people to action &#8212; it’s critical to justify the movement. That’s why Aristotle said that along with logos, you also need pathos.</p><h2>2.	Pathos</h2><p>Pathos = emotions. We are moved by our emotions – hitting the heart and the gut. Not everyone is moved by the same things, however. Some people are motivated by money; others by prestige or power. The better you know the people that you want to persuade (their demographics, job levels, reasons for being there, etc.), the better you can use examples that will move them. Overall, a speaker’s goal is to create a need – driven by the positives that the people will achieve by doing what the presenter suggests or the pain they will experience by not doing it.</p><div
class='pullquote' style='width: 45%; font-size: 14px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border: 1px solid #999; margin-left: 20px; padding-right: 0;'><div
style='font-weight: bold; padding: 6px; background: #ccccff;'>Want to learn more?</div><div
style='background: #eeeeee; padding: 6px;'>Explore these concepts more in the <em>Six Minutes</em> series &#8212; <a
href="http://sixminutes.dlugan.com/ethos-pathos-logos/">Ethos, Pathos, Logos: 3 Pillars of Public Speaking</a></div></div><h2>3.	Ethos</h2><p>Your ethos is your credibility. If people believe and trust you as a speaker, you will have a much easier time getting them to believe what you have to say. If they don’t like or trust you, it would be rare for them to buy into your ideas. There would always be an undercurrent of skepticism. This “unearned” credibility can come from the bio audience members read before attending your presentation, or in the words of an introducer reading your prepared introduction.</p><h2>4.	Passion</h2><p>No matter what the message, a speaker must deliver it with passion. Use vocal variation that makes the message convincing. I have frequently been called a motivational speaker, but I see myself as a high content speaker who is passionate about my message. Not only is vocal passion critical, but it must be congruent with your visual body language. I have had people say to me, “I can’t be passionate, my topic is boring …” or, “I am an accountant, scientist,” etc. My answer to them is …</p><p
style="padding-left: 30px;">There are no boring topics. Boring is an attitude. There are boring 	speakers.</p><p>If your message can help audience members, and you believe in its content, it is up to you to deliver it enthusiastically so that people get excited.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>There are no boring topics. Boring is an attitude. There are boring 	speakers.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>Persuasive speaking can be used for the greater good or for negative purposes. Each listener should be aware of the ultimate purpose of the person presenting the message. It is easy to be swayed when the speaker is using logic, emotion, unearned credibility and passion. Use these persuasive speaking tools well.</p><h2>Persuasive Speaking: A Look at Logos, or Logic</h2><p>There are many ways to organize your information in a presentation, to be more persuasive. Three techniques include:</p><h3>A. Motivated sequence</h3><p>Attention, need, satisfaction, visualization, and appeal to action.</p><ol><li>The attention step is designed to gain the audience’s attention, and create goodwill and respect between the presenter and audience.</li><li>The need element is developing a general problem and relating it to audience members’ desires. Remember, the needs are theirs and not yours.</li><li>Satisfaction is showing how your service or product solves the problem. It points out the features of your product/service and benefits to audience members.</li><li>Visualization is to intensify the desire of audience members to move ahead with the solution you proposed. You describe how things will be after the proposal is adopted, and further explain the benefits.</li><li>Lastly, the action step is when you urge audience members to take action – with the objective to close your presentation with a sense of completeness, spurring people to act.</li></ol><h3>B.	Reflective</h3><p>Present a problem; give several alternatives; evaluate them; select the best. If you already have the solution, you want to ensure that your information supports that solution. Here are 8 steps a presenter follows when using this speech organization method:</p><ol><li>Introduction</li><li>Problem (establishing criteria for evaluating the options)</li><li>Possible solution (evaluate using the criteria; start with the positives and end with the negatives – making sure that the negatives outweigh the positives)</li><li>Repeat step 3 again</li><li>Your choice</li><li>Possible solution (reverse your approach by mentioning the negatives first, and end with the positives – making sure that the benefits outweigh the negatives)</li><li>Review (problem, criteria, and optimum solution)</li><li>Call to action/memorable statement</li></ol><h3>C.	Proposition to proof</h3><p>In your introduction, present your proposition; then prove it throughout the body of your speech. Conclude with an appeal to accept or act upon your proposition. Here are the 5 steps a speaker uses when using this method to organize a presentation:</p><ol><li>Introduction</li><li>State your proposition (what you want them to believe or do)</li><li>Proof (give reasons – logical and emotional – that support the proposition)</li><li>Review</li><li>Call to action/Memorable statement</li></ol><table
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style="float: left; margin-right: 20px;"><img
src="http://sixminutes.dlugan.com/wp-content/uploads/2009/11/marjorie-brody.jpg" alt="Marjorie Brody" /></div><div
style="margin-right: 2em;"><b><a
href="http://sixminutes.dlugan.com/author/marjorie-brody/">Marjorie Brody</a></b> is a Hall of Fame speaker, coach to Fortune 500 executives and <a
href="http://www.amazon.com/gp/redirect.html?ie=UTF8&amp;location=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fentity%2FMarjorie-Brody%2FB000APFUFA%3Fie%3DUTF8%26ref_%3Dntt%255Fathr%255Fdp%255Fpel%255F2&amp;tag=6mbio-20&amp;linkCode=ur2&amp;camp=1789&amp;creative=390957">author of more than 18 books</a>, including <em>Speaking is an Audience-Centered Sport</em>. She is CEO of BRODY Professional Development, a business communication and presentation skills company located in the Philadelphia suburbs that offers tailored training programs, workshops, keynote presentations, and executive coaching. To contact Marjorie, visit <a
href="http://www.BrodyPro.com">www.BrodyPro.com</a>.</div><br
style="clear:both;" /></div><div
style="margin-top: 0.5em; border: 1px solid #990000; padding: 0 0.5em 0 0.5em; background: #EEEEEE;"> <small> Author of this article: Marjorie Brody<br/> Category: <a
href="http://sixminutes.dlugan.com/category/delivery-techniques/" title="View all posts in Delivery Techniques" rel="category tag">Delivery Techniques</a>, <a
href="http://sixminutes.dlugan.com/category/speechwriting/" title="View all posts in Speechwriting" rel="category tag">Speechwriting</a><br/> Article tags: <a
href="http://sixminutes.dlugan.com/tag/ethos/" rel="tag">ethos</a>, <a
href="http://sixminutes.dlugan.com/tag/logos/" rel="tag">logos</a>, <a
href="http://sixminutes.dlugan.com/tag/pathos/" rel="tag">pathos</a>, <a
href="http://sixminutes.dlugan.com/tag/persuasion/" rel="tag">persuasion</a><br/> © <a
href="http://sixminutes.dlugan.com">Six Minutes</a>, 2011. | <a
href="http://sixminutes.dlugan.com/4-ways-persuasive/">Permalink</a> | <a
href="http://sixminutes.dlugan.com/4-ways-persuasive/#comments">129 comments so far</a> <br/> </small></div>]]></content:encoded> <wfw:commentRss>http://sixminutes.dlugan.com/4-ways-persuasive/feed/</wfw:commentRss> <slash:comments>129</slash:comments> </item> <item><title>Book Review: Thank You For Arguing (Jay Heinrichs)</title><link>http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/</link> <comments>http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#comments</comments> <pubDate>Wed, 17 Mar 2010 17:30:35 +0000</pubDate> <dc:creator>Andrew Dlugan</dc:creator> <category><![CDATA[Book Reviews]]></category> <category><![CDATA[Speechwriting]]></category> <category><![CDATA[ethos]]></category> <category><![CDATA[logos]]></category> <category><![CDATA[pathos]]></category> <category><![CDATA[public speaking books]]></category> <category><![CDATA[rhetorical devices]]></category> <guid
isPermaLink="false">http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/</guid> <description><![CDATA[Thank You For Arguing is a fascinating introduction to classical and modern rhetoric, packed with speechwriting lessons for every public speaker. It is grounded in the wisdom of the past (beginning with Aristotle&#8217;s ethos, pathos, and logos) and yet written for modern speakers with countless references to everyday persuasive examples. This article is the latest [...]]]></description> <content:encoded><![CDATA[<p><a
title="Examine Thank You For Arguing on amazon.com" href="http://www.amazon.com/dp/0307341445/?tag=6mbri-20"><img
style="border: 0pt none; margin: 7px; float: right;" src="http://sixminutes.dlugan.com/wp-content/uploads/2008/12/thank-you-for-arguing-persuasion-300x448.jpg" alt="" width="300" height="448" /></a><em><a
title="Examine Thank You For Arguing on amazon.com" href="http://www.amazon.com/dp/0307341445/?tag=6mbrt-20">Thank You For Arguing</a></em> is a fascinating introduction to classical and modern rhetoric, <strong>packed with speechwriting lessons</strong> for every public speaker.</p><p>It is grounded in the wisdom of the past (beginning with Aristotle&#8217;s <a
title="Ethos, Pathos, Logos: Three Pillars of Public Speaking (Series)" href="http://sixminutes.dlugan.com/ethos-pathos-logos/">ethos, pathos, and logos</a>) and yet written for modern speakers with countless references to everyday persuasive examples.</p><p>This article is the latest of a series of <a
title="Browse public speaking and PowerPoint book reviews" href="http://sixminutes.dlugan.com/book-reviews/">public speaking book reviews</a> here on <em>Six Minutes</em>.</p><ul><li><a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#inside">What&#8217;s Inside?</a></li><li><a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#price">The Price</a></li><li><a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#loved">What I Loved</a></li><li><a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#recommendations">How could it be better?</a></li><li><a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#others">What Others Think</a></li><li><a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#verdict">Verdict</a></li></ul><h2><a
name="inside"></a>What&#8217;s Inside?</h2><p><em> </em></p><p>You might think that a book which discusses ancient public speaking theories would be dull and boring. I did.</p><p>But I bought it anyway, and I&#8217;m glad I did. I was wrong. The author, Jay Heinrichs, has accomplished a rare feat. He has written a <strong>highly educational book</strong> which is <em>also</em> lively and entertaining.</p><p><em>Thank You For Arguing</em> covers the core rhetorical teachings of Aristotle and Cicero, but Heinrichs does it entirely using modern examples, drawing on political, marketing, workplace, and cultural references, as well as his own family arguments. One paragraph discusses Socrates; the next discusses Sherlock Holmes. The balance between formal lessons and practical examples makes the book highly valuable and applicable to everyday speaking.</p><p>Among other things, you will learn:</p><ul><li>A deep understanding of ethos, pathos, and logos</li><li>Many figures of speech</li><li>How to recognize strong and weak logical arguments</li><li>How to recognize (and use, or defend against) persuasive techniques</li><li>How to construct a persuasive speech</li></ul><h2><a
name="price"></a>The Price</h2><p>At the time of writing this review, you can get this <strong>paperback</strong> book for only <a
href="http://www.amazon.com/dp/0307341445/?tag=6mbrp-20"><strong>$10.08</strong> from amazon.com</a>. This is 28% off the list price.</p><p>As you can see from the Amazon screenshot below, the book is both popular and well-liked.</p><p><img
class="aligncenter size-full wp-image-4658" title="Amazon Reviews" src="http://sixminutes.dlugan.com/wp-content/uploads/2010/02/thank-you-for-arguing-reviews.jpg" alt="" width="495" height="124" /></p><h2><a
name="loved"></a>3 Things I Love about <em>Thank You For Arguing</em></h2><p>The three things I liked most about <em>Thank You For Arguing</em> are:</p><h3>1. Figures of Speech Abound</h3><p>I bought this book to gain a deeper understanding of figures of speech, and I am completely satisfied. The book delves into dozens of figures of speech, like <em>accismus</em>, <em>anadiplosis</em>, and <em>anaphora</em> just to name a few of the A&#8217;s. Heinrichs provides not only definitions and examples, but also the origins of the techniques. He discusses them in context with related figures and rhetorical concepts. As a result, you learn not only how to recognize the figures, but also when and where it would be to your advantage to use them.</p><h3>2. The Honest &#8220;Persuasion Alerts&#8221;</h3><p>The pages are littered with sidebar &#8220;persuasion alerts&#8221; which the author introduces by saying &#8220;<em>it&#8217;s only fair to show my rhetorical cards &#8212; to tell you when I use devices to persuade you.</em>&#8221;</p><p>These sidebars make it clear that this book is not only written <em>about</em> persuasive techniques, but also written <em>with</em> persuasive techniques. For example, <em>antithesis</em> is discussed on page 217 in depth, but the sidebar on page 5 points out that the author just used that technique in the introductory chapter. I admire the transparency of his approach.</p><p>Like all the best teachers, Heinrichs teaches best by demonstrating his own lessons.</p><h3>3. Valuable Reference Materials</h3><p>The Appendices are worth the price of this book alone. These include, as expected, a summary of figures of speech, and also a valuable guide to speechwriting techniques that I will utilize as I write and re-write my future speeches.</p><p
style="text-align: center;"><h2><img
class="alignright size-full wp-image-4665" style="border: 1px solid black; margin: 7px; float: right;" title="Persuasion Alerts and other sidebar material is a bit squished by wrapping text." src="http://sixminutes.dlugan.com/wp-content/uploads/2010/02/thank-you-for-arguing-sidebar.jpg" alt="" width="200" height="464" /><a
name="recommendations"></a>How could it be better?</h2><h3>1. Sidebar Layout could be Improved</h3><p>Although I loved the sidebar persuasion alerts (and many other sidebar notes), I would have preferred if they were placed in distinct margins without text wrapping around them. (See the page excerpt at right.)</p><p>Because they are so instructive, I think they deserve a little more whitespace. The &#8220;extra&#8221; whitespace created would also provide more room for readers to scribble notes of inspiration.</p><h3>2. Chapter 22</h3><p>I agreed with most of the other twenty-four chapters, but Chapter 22 (talking about the presentation medium) caused me to utter a few &#8220;I don&#8217;t think so&#8221;s. If I were asked to edit the book, this is the only chapter I&#8217;d focus on.</p><p>I must concede that Heinrichs more than makes up for it with Chapters 23 and 24 where he applies all of the lessons in the book to common, everyday situations that we all might face: speaking up at a local town hall meeting, acing the job interview, persuading others in a social club, or seeking investment for a business idea.</p><h3>3. Cultural Bias</h3><p>The flip side of all of the practical examples drawn from popular (American) culture is that it has introduced a cultural bias. Most <em>Six Minutes</em> readers are probably okay (I, too, write with a western culture bias), but it&#8217;s something you should be aware of if you are considering this book.</p><h2><a
name="others"></a>What Others Think</h2><p><a
href="http://www.acjournal.org/holdings/vol10/01_Spring/reviews/alley-young.php">Gordon Alley-Young</a>, <em>American Communication Journal</em>:</p><blockquote><p>&#8230; the short, succinct chapters make the book an easy reference that can be picked up and set down to be read at short intervals. This makes the book well suited to readers with busy schedules or for those who commute via mass transit a lesson can be gleamed on a short trip to campus.</p><p>Jay Heinrichs’ blends a popular cultural savy with an equal opportunity approach to critiquing any political and/or cultural figure.</p></blockquote><p><a
href="http://www.guardian.co.uk/books/2008/feb/03/referenceandlanguages.features">Peter Kimpton</a>, <em>The Observer</em>:</p><blockquote><p>This entertaining volume is a romp through the rules of rhetoric, a primer in the art of argument. [...]</p><p>We&#8217;re offered ways to seduce, avoid conflict, manipulate the present tense to succeed at work, write speeches and even use eristic techniques to stop a US cop from issuing us with speeding fines.</p></blockquote><p><a
href="http://www.independent.co.uk/arts-entertainment/books/reviews/thank-you-for-arguing-by-jay-heinrichs-779390.html">Tom Boncza-Tomaszewski</a>, <em>The Independent</em>:</p><blockquote><p>If you&#8217;re the kind of person who wants to win people over, this book will help you succeed.</p></blockquote><h2><a
name="verdict"></a>Verdict</h2><p>Every speech and presentation is an opportunity for persuasion, even those business and scientific talks which speakers casually treat as &#8220;just informational talks.&#8221; No matter what type of speeches you deliver, your speechwriting skills will improve by reading this book, and your well-constructed arguments will be more persuasive. I learned a great deal, and you will too.</p><p>I highly recommend <a
href="http://www.amazon.com/dp/0307341445/?tag=6mbrf-20"><em>Thank You For Arguing</em></a> for all speakers.</p><table
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style="background: #D4D2C3; padding: 12px; width: 500px; border: 1px solid #999999; clear: both;" class="post-author"><a
name="author"></a><div
style="float: left; margin-right: 20px;"><img
src="http://sixminutes.dlugan.com/wp-content/uploads/2007/10/andrew.dlugan.editor.jpg" alt="Andrew Dlugan" /></div><div
style="margin-right: 2em;"><b><a
href="http://sixminutes.dlugan.com/author/andrew/">Andrew Dlugan</a></b> is the editor and founder of <i><a
href="http://sixminutes.dlugan.com/">Six Minutes</a></i>. He teaches courses, leads seminars, coaches speakers, and strives to avoid Suicide by PowerPoint. He is an award-winning public speaker and speech evaluator. Andrew is a father and husband who resides in British Columbia, Canada.</div><br
style="clear:both;" /></div><div
style="margin-top: 0.5em; border: 1px solid #990000; padding: 0 0.5em 0 0.5em; background: #EEEEEE;"> <small> Author of this article: Andrew Dlugan<br/> Category: <a
href="http://sixminutes.dlugan.com/category/book-reviews/" title="View all posts in Book Reviews" rel="category tag">Book Reviews</a>, <a
href="http://sixminutes.dlugan.com/category/speechwriting/" title="View all posts in Speechwriting" rel="category tag">Speechwriting</a><br/> Article tags: <a
href="http://sixminutes.dlugan.com/tag/ethos/" rel="tag">ethos</a>, <a
href="http://sixminutes.dlugan.com/tag/logos/" rel="tag">logos</a>, <a
href="http://sixminutes.dlugan.com/tag/pathos/" rel="tag">pathos</a>, <a
href="http://sixminutes.dlugan.com/tag/public-speaking-books/" rel="tag">public speaking books</a>, <a
href="http://sixminutes.dlugan.com/tag/rhetorical-devices/" rel="tag">rhetorical devices</a><br/> © <a
href="http://sixminutes.dlugan.com">Six Minutes</a>, 2010. | <a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/">Permalink</a> | <a
href="http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/#comments">14 comments so far</a> <br/> </small></div>]]></content:encoded> <wfw:commentRss>http://sixminutes.dlugan.com/book-review-thank-you-for-arguing-jay-heinrichs/feed/</wfw:commentRss> <slash:comments>14</slash:comments> </item> <item><title>15 Tactics to Establish Ethos: Examples for Persuasive Speaking</title><link>http://sixminutes.dlugan.com/ethos-examples-speaking/</link> <comments>http://sixminutes.dlugan.com/ethos-examples-speaking/#comments</comments> <pubDate>Mon, 08 Feb 2010 06:44:03 +0000</pubDate> <dc:creator>Andrew Dlugan</dc:creator> <category><![CDATA[Speaker Habits]]></category> <category><![CDATA[Speechwriting]]></category> <category><![CDATA[credibility]]></category> <category><![CDATA[ethos]]></category> <guid
isPermaLink="false">http://sixminutes.dlugan.com/?p=4210</guid> <description><![CDATA[Your speaking ethos is critical to ensure that your audience is present, listening, and open to being persuaded by your ideas. But, how do you maximize your ethos for a given speech and a given audience? Is ethos fixed before you open your mouth? Is there anything you can do during a speech that makes [...]]]></description> <content:encoded><![CDATA[<p><img
class="alignright size-full wp-image-4112" style="border: 1px solid black; margin: 7px; float: right;" title="Ethos, Pathos, and Logos (Temple of Castor and Pollux)" src="http://sixminutes.dlugan.com/wp-content/uploads/2009/01/ethos-pathos-logos.jpg" alt="" width="300" height="503" /></p><p>Your speaking ethos is critical to ensure that your audience is present, listening, and open to being persuaded by your ideas.</p><p>But, how do you maximize your ethos for a given speech and a given audience? Is ethos fixed before you open your mouth? Is there anything you can do during a speech that makes a difference?</p><p>This article shows you practical tactics you can employ to establish and increase your ethos.</p><h2>Definition of Ethos</h2><p>The <a
title="What is Ethos and Why is it Critical for Speakers?" href="http://sixminutes.dlugan.com/ethos-definition/">previous article</a> in the <strong>Ethos, Pathos, and Logos series</strong> defined ethos along four dimensions:</p><ol><li><strong>Trustworthiness</strong><br
/> Does your audience believe you are a good person who can be trusted to tell the truth?</li><li><strong>Similarity<br
/> </strong>Does your audience identify with you?</li><li><strong>Authority<br
/> </strong>Do you have formal or informal authority relative to your audience?</li><li><strong>Reputation</strong><br
/> How much expertise does your audience think you have in this field?</li></ol><p>We will refer to these four dimensions throughout this article as we link practical actions back to their roots. Look for them in parentheses, like this: <strong>(Similiarity)</strong>. When a certain tactic applies to all four dimensions of ethos, we&#8217;ll denote it like this: <strong>(<em>All</em>)</strong></p><p>Remember that these dimensions are not always independent; rather, they are often intertwined.</p><div
style="float: right; clear: right; width: 290px; border: 1px solid black; margin: 1em 0 1em 1em; padding: 7px; background: #eeeeff; font-size: 80%;"><div
style="border-bottom: 1px solid black; font-weight: bold;">Three Pillars of Public Speaking - Article Series</div><ol
style="margin-bottom: 0; margin-left: 0;"><li><a
title='Ethos, Pathos, Logos - Introduction' href='http://sixminutes.dlugan.com/ethos-pathos-logos/'>Ethos, Pathos, Logos - Introduction</a></li><li>Ethos - Speaker Credibility<ul><li><a
title='What is Ethos?' href='http://sixminutes.dlugan.com/ethos-definition/'>What is Ethos?</a></li><li><b>How to Establish Ethos</b></li></ul></li><li>Pathos - Emotional Connection<ul><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-definition/'>What is Pathos?</a></li><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-examples-speaking/'>How to Develop Pathos</a></li></ul></li><li>Logos - Logical Argument<ul><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-definition/'>What is Logos?</a></li><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-examples-speaking/'>How to Convey Logos</a></li></ul></li></ol></div><h2>Caution: Ethos is not an exact measure</h2><p>Consider the difference between your weight and your overall health.</p><ul><li><strong>Weight</strong> is precise. Yesterday, you weighted 121 pounds. Today, you weigh 120.5 pounds. If you burn 3500 calories through exercise, you&#8217;ll drop one pound in weight. Last week, you weighed three pounds less than your sister.</li><li><strong>Health</strong>, on the other hand, is not precise. Your health cannot be described by a single number. Still, you can make some assertions. You can be pretty sure that one person is healthier than another. Further, you can be confident that <strong>certain actions will improve your health</strong> (e.g. exercising more; eating spinach) and <strong>other actions will damage your health</strong> (e.g. smoking;  eating cake).</li></ul><p>Ethos is not like weight. You can&#8217;t say &#8220;Oh, my ethos score with this audience is 165 today. Yippee!&#8221; (Well, you can say it, but it would be meaningless.)</p><p>Instead, ethos is like your physical health. You probably have less ethos than Steve Jobs at a technology convention. Having come to this epiphany, you should also realize that there are certain actions which improve your ethos, and certain actions that damage your ethos. Examples of these actions will be the focus of the remainder of this article.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>You probably have less ethos than Steve Jobs at a technology convention.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><h2>How to Improve Ethos &#8211; Long Before Your Speech</h2><p>Ethos is about your audience&#8217;s perception of you, and this perception can be formed over many months or years, or perhaps over many past speeches. So, we&#8217;ll first examine things you can do in the long run to improve your ethos.</p><h3>#1: Be a Good Person (Trustworthiness)</h3><p>Let&#8217;s start with an easy one. Be a good person, do good things, and think good thoughts. There are far more important reasons to follow this mantra than to gain speaking ethos. Nonetheless, your ethos will grow. The positive effect you have on those around you will spread, and will become known to your audience.</p><p><strong>Example</strong>: How much ethos does Tiger Woods have (in the wake of the fidelity scandal) in terms of trustworthiness?</p><h3>#2: Develop Deep Expertise in Topics You Speak About (Reputation)</h3><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>Your expertise will often differentiate you from competing speakers.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>People are busy. (There&#8217;s a news flash!) There are many things competing for their attention, and there are often many other speakers competing for their attention. Why will they choose to listen to you speak? Your expertise will often differentiate you from competing speakers.</p><p><strong>Example</strong>: Suppose an audience has two options for concurrent sessions at a conference:</p><ol><li>Speaker A has very interesting ideas, but only 2 years of work in a related field.</li><li>Speaker B has written two best-selling books in the field, and is a sought after consultant with 15 years of experience.</li></ol><p>Who is the audience going to choose?</p><p>There&#8217;s a corollary for this rule too. Stick to speaking about topics for which you have deep expertise.</p><h3>#3: Market Yourself (Reputation)</h3><p>Developing the expertise doesn&#8217;t earn you any ethos if you don&#8217;t market yourself and let the world know about it. You&#8217;ve got to take charge of <a
title="What Does Your Personal Brand Say About You as a Speaker?" href="http://sixminutes.dlugan.com/personal-brand/">your personal brand</a> and make sure that it&#8217;s a brand that emphasizes the qualities you want to emphasize.</p><h3>#4: Analyze Your Audience (Similarity)</h3><p>Thorough audience analysis is critical for improving your ethos. (It&#8217;s critical for improving your pathos and logos too&#8230; but that&#8217;s a topic for another article. Stay tuned.)</p><p>Audience analysis will reveal valuable clues that you can use to adapt yourself to your audience. Seek to find common traits that you share and highlight them. For other traits, find ways to adapt your language, your mannerisms, your dress, your PowerPoint visuals, or your stories to match the audience.</p><p><strong>Example</strong>: You&#8217;ve been invited to speak to a company that is new to you. You don&#8217;t know whether their corporate atmosphere is formal or relaxed. Through audience analysis, you discover that nobody in the company wears a suit to work. So, you choose a less formal outfit to adapt to your audience.</p><h2>How to Improve Ethos &#8212; Before Your Speech</h2><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>Showing up early demonstrates your dedication to serve the audience.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>The day of your presentation is too late to develop deep expertise about your topic. However, there&#8217;s much you can do before you say your first words:</p><h3>#5: Show up Early to Welcome the Audience (Trustworthiness)</h3><p>Showing up with minutes to spare gives the impression that you <em>almost</em> had somewhere more important to be. Showing up early demonstrates your dedication to serve the audience. This, in turn, builds trust.</p><h3>#6: Share Event Experience with Audience (Similarity)</h3><p>If your presentation is part of a larger event, try to attend as much of it as you can. Every minute you spend with your audience <em>as an audience member</em> builds your level of affiliation with them. The event becomes a shared experience. The audience sees you as <em>one of them</em>.</p><h3>#7: Highlight Ethos in Marketing Materials (<em>All</em>)</h3><p>Depending on the event, you may have an opportunity to provide an author&#8217;s bio to complement your speech title. Seize this opportunity. Make it clear to your potential audience why they should spend their time (and their money) to listen to <em>you</em>. This is particularly critical if you are at an event with concurrent sessions. Don&#8217;t assume that people make their decisions on topic alone.</p><p><strong>Example</strong>: Suppose you will be speaking at the Arizona Teachers Association Annual Conference. Positive testimonials from past presentations to teacher associations would be effective to establish your reputation.</p><h3>#8: Highlight Ethos in Introduction (<em>All</em>)</h3><p>Your introduction is probably the single best opportunity for you to establish your ethos with <em>this</em> audience on <em>this</em> day. For this reason, you should always write your own introduction. Don&#8217;t let an event organizer wing it. Highlight the essential facts that establish your trustworthiness, similarity, authority, and reputation. As in the example above, pick the material specific to this audience and topic.</p><p>Beware that you don&#8217;t overdo it. Long introductions are boring. Long introductions filled with every accomplishment you&#8217;ve had since age 21 are boring and pompous.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>You should always write your own introduction. Don&#8217;t let an event organizer wing it.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p><strong>Example</strong>: Suppose you are delivering user training for employees to introduce the new corporate financial system. Key items to highlight in your brief introduction might be:</p><ol><li>You were the project manager for implementing the new system (Reputation)</li><li>You have implemented similar systems twice before in your career (Reputation)</li></ol><p><strong>Note</strong>: Much more on effective evaluations can be found in the article:<a
href="http://sixminutes.dlugan.com/how-to-introduce-a-speaker/"> How to Introduce a Speaker: 16 Essential Tips for Success</a>.</p><h2>How to Improve Ethos &#8212; During Your Speech</h2><p>If you&#8217;ve done well so far, your audience is listening from your first word. Don&#8217;t get complacent. Continue building your ethos through your presentation:</p><h3>#9: Tell stories or anecdotes which show you are consistent with your message (Trustworthiness)</h3><p>Don&#8217;t be a hypocrite. Nobody will act on your advice if you don&#8217;t.</p><p><strong>Example</strong>: Suppose you are trying to persuade your audience to support <a
href="http://www.habitat.org/">Habitat for Humanity</a>, an international organization that builds homes to eliminate poverty. You can raise your ethos by crafting stories or anecdotes which demonstrate that you are active in the local Habitat chapter.</p><p>By demonstrating that you follow your own advice, your audience is more likely to believe you on other points which cannot be so easily verified (for example, statistics about Habitat for Humanity).</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>Don&#8217;t be a hypocrite. Nobody will act on your advice if you don&#8217;t.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><h3>#10: Use language familiar to your audience (Similarity)</h3><p>Using language familiar to your audience is good for two reasons:</p><ol><li>It aids in their understanding (which, indirectly, makes you more persuasive).</li><li>It helps the audience identify with you which boosts your ethos.</li></ol><p>By &#8220;familiar language&#8221;, I mean more than English versus Dutch. As well, I mean more than using words which are understood by the audience.</p><p>To really get your audience to identify with you, you must use the terms that they would use to describe the concepts.</p><p><strong>Example</strong>: A few examples might make this clearer:</p><ol><li>Many people would understand that <em>property agent</em> is the same thing as a <em>real estate agent</em>. However, depending where you speak, one of these terms will be more common. Use it!</li><li>Acronyms are dangerous if you are using ones that your audience doesn&#8217;t know. Conversely, if everyone in your audience uses the term <em>P.M.</em> on a daily basis, you should use that term rather than <em>project manager</em>.</li></ol><h3>#11: Use visuals/examples which resonate with your audience (Similarity)</h3><p>For any given message, you have a multitude of options for stories, anecdotes, visuals, or other techniques to convey your speech. From this multitude, try selecting the ones which have the biggest impact with this audience. Not only will you get the big impact, but the audience will also start thinking that you are just like them. That&#8217;s good for you!</p><p><strong>Example</strong>: Suppose you are speaking to company management on the topic of goal-setting. Through audience analysis, you discovered that the company sponsored employees to run the local marathon. Although there are many metaphors and visuals you could use to talk about goal-setting, you choose to draw parallels between corporate goal-setting and the goals one sets when tackling a challenging race. You feature several vivid photographs of marathon races to complement your arguments.</p><h3>#12: Choose quotations and statistics from the right sources (<em>All</em>)</h3><p>Quotations and statistics are common speech tools which, on the surface, may contribute more to your logos (logical argument) than ethos. Nonetheless, if you choose the <em>right</em> sources, you can boost your ethos too.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>When you reference a reputable source, you boost your ethos by association.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p><strong>Example</strong>: When researching a speech about cancer research, you discover two statistics that will help you make your argument.</p><ol><li>The source of the first statistic is some unknown author on Wikipedia.</li><li>The source of the second statistic is the <a
href="http://www.mayoclinic.com/">Mayo Clinic</a>.</li></ol><p>Which statistic is your audience more likely to believe? If you guessed the Mayo Clinic, you&#8217;re right. When you reference a reputable source, you boost your ethos by association.</p><p>So, the general guideline is to use quotations and statistics from sources which have high ethos to your audience, whether by trustworthiness, similarity, authority, or reputation.</p><h3>#13: Reference people in the audience, or events earlier in the day (Similarity)</h3><p>Earlier, we mentioned that, if possible, you should try to share the event experience with your audience. When you do, you can increase your ethos by incorporating something from that shared experience (or someone in the audience) into your speech. Your audience sees you as &#8220;one of them&#8221;, and a silent bond forms.</p><p><strong>Example</strong>: In the presentation preceding yours, the speaker repeated a memorable phrase &#8220;It&#8217;s never too late.&#8221; If you can do it in a meaningful way, try to weave this phrase into your material.</p><h2>How to Improve Ethos &#8212; After Your Speech</h2><p>Your talk is done, but your effectiveness as a speaker is not yet written in stone. Here&#8217;s a few things you can do to continue to build up your ethos with this audience, or with your next audience.</p><h3>#14: Make yourself available to your audience (Similarity)</h3><p>Whenever possible, stick around after your presentation is over. Mingle with the audience and continue to share in the event experience. Not only will you have the opportunity for productive follow-up conversations, but your audience will see you as accessible, and accessible is <em>good</em>.</p><p>In short, your ethos will rise.</p><h3>#15: Follow through on promises made during your presentation (Trustworthiness)</h3><p>One technique for managing a short Q&amp;A session is to defer thorny or complex questions to a later time.</p><p><strong>Example</strong>: If someone asks a question as part of a 10-minute Q&amp;A session that would take you 20 minutes to answer, it&#8217;s okay to defer the question saying: &#8220;I&#8217;d like to give the complete answer, but we don&#8217;t have time today. I&#8217;ll send it out to the group on email.&#8221;</p><p>It&#8217;s okay to do that, but only if you <em>do</em> follow up! If you fail to do so, your audience will judge you as being untrustworthy. Even if your presentation was great, your influence on their future actions is diminished.</p><div
style="float: right; clear: right; width: 290px; border: 1px solid black; margin: 1em 0 1em 1em; padding: 7px; background: #eeeeff; font-size: 80%;"><div
style="border-bottom: 1px solid black; font-weight: bold;">Three Pillars of Public Speaking - Article Series</div><ol
style="margin-bottom: 0; margin-left: 0;"><li><a
title='Ethos, Pathos, Logos - Introduction' href='http://sixminutes.dlugan.com/ethos-pathos-logos/'>Ethos, Pathos, Logos - Introduction</a></li><li>Ethos - Speaker Credibility<ul><li><a
title='What is Ethos?' href='http://sixminutes.dlugan.com/ethos-definition/'>What is Ethos?</a></li><li><b>How to Establish Ethos</b></li></ul></li><li>Pathos - Emotional Connection<ul><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-definition/'>What is Pathos?</a></li><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-examples-speaking/'>How to Develop Pathos</a></li></ul></li><li>Logos - Logical Argument<ul><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-definition/'>What is Logos?</a></li><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-examples-speaking/'>How to Convey Logos</a></li></ul></li></ol></div><h2>Ethos in the short term versus the long term</h2><p>In the above examples, you may have noticed that trustworthiness and similarity were mentioned much more often than authority or reputation. This is not an accident.</p><ul><li>You can significantly influence your audience&#8217;s on-the-spot assessment of your trustworthiness and similarity by following the advice above. While your audience may have preconceptions about you in these dimensions, you may be able to change their mind.</li><li>It is much harder to change your audience&#8217;s on-the-spot assessment of your authority and reputation. Your audience&#8217;s perception of you along these dimensions is mostly fixed before your speech starts. Either you are an expert in the field, or you are not. Either you have formal authority over your audience, or you don&#8217;t. Not much that you say in a one hour speech will change either of these.</li></ul><h2>Next in this Series&#8230;</h2><p>In the next article of this series, we&#8217;ll switch our focus to examine <a
href="http://sixminutes.dlugan.com/pathos-definition/"><strong>pathos</strong>: your emotional connection with the audience</a>.</p><table
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href='http://sixminutes.dlugan.com/contact/' title='Contact Andrew'>Contact me</a> anytime,<br/>or find me on Twitter: <a
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name="author"></a><div
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src="http://sixminutes.dlugan.com/wp-content/uploads/2007/10/andrew.dlugan.editor.jpg" alt="Andrew Dlugan" /></div><div
style="margin-right: 2em;"><b><a
href="http://sixminutes.dlugan.com/author/andrew/">Andrew Dlugan</a></b> is the editor and founder of <i><a
href="http://sixminutes.dlugan.com/">Six Minutes</a></i>. He teaches courses, leads seminars, coaches speakers, and strives to avoid Suicide by PowerPoint. He is an award-winning public speaker and speech evaluator. Andrew is a father and husband who resides in British Columbia, Canada.</div><br
style="clear:both;" /></div><div
style="margin-top: 0.5em; border: 1px solid #990000; padding: 0 0.5em 0 0.5em; background: #EEEEEE;"> <small> Author of this article: Andrew Dlugan<br/> Category: <a
href="http://sixminutes.dlugan.com/category/speaker-habits/" title="View all posts in Speaker Habits" rel="category tag">Speaker Habits</a>, <a
href="http://sixminutes.dlugan.com/category/speechwriting/" title="View all posts in Speechwriting" rel="category tag">Speechwriting</a><br/> Article tags: <a
href="http://sixminutes.dlugan.com/tag/credibility/" rel="tag">credibility</a>, <a
href="http://sixminutes.dlugan.com/tag/ethos/" rel="tag">ethos</a><br/> © <a
href="http://sixminutes.dlugan.com">Six Minutes</a>, 2010. | <a
href="http://sixminutes.dlugan.com/ethos-examples-speaking/">Permalink</a> | <a
href="http://sixminutes.dlugan.com/ethos-examples-speaking/#comments">18 comments so far</a> <br/> </small></div>]]></content:encoded> <wfw:commentRss>http://sixminutes.dlugan.com/ethos-examples-speaking/feed/</wfw:commentRss> <slash:comments>18</slash:comments> </item> <item><title>What is Ethos and Why is it Critical for Speakers?</title><link>http://sixminutes.dlugan.com/ethos-definition/</link> <comments>http://sixminutes.dlugan.com/ethos-definition/#comments</comments> <pubDate>Mon, 01 Feb 2010 06:52:57 +0000</pubDate> <dc:creator>Andrew Dlugan</dc:creator> <category><![CDATA[Speechwriting]]></category> <category><![CDATA[credibility]]></category> <category><![CDATA[ethos]]></category> <guid
isPermaLink="false">http://sixminutes.dlugan.com/?p=4184</guid> <description><![CDATA[Is your audience listening even before you speak your first words? Do they have high expectations? Are they prepared to be convinced by what you have to say? If not, you are suffering from poor ethos. The first article in the Ethos, Pathos, and Logos series introduced these core concepts for speakers. In this article, [...]]]></description> <content:encoded><![CDATA[<p><img
class="alignright size-full wp-image-4112" style="border: 1px solid black; margin: 7px; float: right;" title="Ethos, Pathos, and Logos (Temple of Castor and Pollux)" src="http://sixminutes.dlugan.com/wp-content/uploads/2009/01/ethos-pathos-logos.jpg" alt="" width="300" height="503" /></p><p>Is your audience listening even before you speak your first words?</p><p>Do they have high expectations?</p><p>Are they prepared to be convinced by what you have to say?</p><p>If not, you are suffering from poor ethos.</p><p>The first article in the <a
title="Ethos, Pathos, Logos: Introduction" href="http://sixminutes.dlugan.com/ethos-pathos-logos/">Ethos, Pathos, and Logos series</a> introduced these core concepts for speakers.</p><p>In this article, we define ethos, we look at ways that an audience measures your ethos, and we examine why it is so critical for a successful speech.</p><h2>What is Ethos?</h2><p>Ethos was originally defined by Aristotle in <em>On Rhetoric</em> as being <strong>trustworthy</strong>. He stated that we are more likely to believe people who have good character.</p><p>Aristotle later broadened this definition of ethos to add that we are more likely to be persuaded by someone who is <strong>similar to us</strong>, whether by their intrinsic characteristics (e.g. physical age) or the qualities they adapt (e.g. youthful language).</p><p>Aristotle does <strong>not</strong> include the concept of either a speaker&#8217;s <strong>authority</strong> (e.g. a government leader) or <strong>reputation</strong> (e.g. an industry expert) in his definition of ethos, but this reflects the rather narrow role for public speaking in his world. In our world, where speaking takes so many forms and where we often know a great deal about the speaker, we will include both of these elements in our definition of ethos.</p><div
style="float: right; clear: right; width: 290px; border: 1px solid black; margin: 1em 0 1em 1em; padding: 7px; background: #eeeeff; font-size: 80%;"><div
style="border-bottom: 1px solid black; font-weight: bold;">Three Pillars of Public Speaking - Article Series</div><ol
style="margin-bottom: 0; margin-left: 0;"><li><a
title='Ethos, Pathos, Logos - Introduction' href='http://sixminutes.dlugan.com/ethos-pathos-logos/'>Ethos, Pathos, Logos - Introduction</a></li><li>Ethos - Speaker Credibility<ul><li><b>What is Ethos?</b></li><li><a
title='How to Establish Ethos' href='http://sixminutes.dlugan.com/ethos-examples-speaking/'>How to Establish Ethos</a></li></ul></li><li>Pathos - Emotional Connection<ul><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-definition/'>What is Pathos?</a></li><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-examples-speaking/'>How to Develop Pathos</a></li></ul></li><li>Logos - Logical Argument<ul><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-definition/'>What is Logos?</a></li><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-examples-speaking/'>How to Convey Logos</a></li></ul></li></ol></div><p>So, then, we will <strong>measure the ethos of a speaker</strong> by four related characteristics:</p><ol><li><strong>Trustworthiness</strong> (as perceived by the audience)</li><li><strong>Similarity</strong> (to the audience)</li><li><strong>Authority</strong> (relative to the audience)</li><li><strong>Reputation</strong> or <strong>Expertise</strong> (relative to the topic)</li></ol><p>We will explore each of these characteristics below. In a later article, we look at <a
title="15 Tactics to Establish Ethos: Examples for Persuasive Speaking" href="http://sixminutes.dlugan.com/ethos-examples-speaking/">specific things you can do to improve your ethos</a> as defined by these root characteristics.</p><h2>1. Ethos = Trustworthiness</h2><p>An audience is more likely to be persuaded by someone who they trust, and this is largely independent of the topic being presented. If the audience trusts you, then they expect that what you are telling them is true.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>If the audience trusts you, then they expect that what you are telling them is true.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>Your trustworthiness is enhanced if the audience believes you have a strong moral character, as measured by concepts like:</p><ul><li>Honest,</li><li>Ethical or moral,</li><li>Generous, or</li><li>Benevolent</li></ul><p>Additionally, your audience tends to trust you if you are a member of a group with which these qualities are often associated (e.g. a pastor; a firefighter).</p><h2>2. Ethos = Similarity to the Audience</h2><p>Your audience is more receptive to being persuaded by someone with whom they can identify. Like trustworthiness, this aspect of ethos is largely independent of the topic.</p><p>If you share characteristics with your audience, great!</p><p>If you don&#8217;t, you can <strong>adapt</strong> your language, your mannerisms, your dress, your visuals, and your overall style to match your audience. Consider this the chameleon effect. Keep in mind that there are limitations to how much you can adapt your speech and delivery. Beyond this limit, your audience will see you as lacking authenticity and that&#8217;s bad.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>If you are similar to your audience, then your audience will be more receptive to your ideas in the same way that you are more likely to open a door at night if you recognize the voice of the person on the other side.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>There are many characteristics which you might share with your audience:</p><ul><li> <strong>Age, Gender, Race, Culture</strong><br
/> Example: A youthful audience identifies with a youthful speaker, just as a mature audience will identify more with a mature speaker.</li><li><strong>Socio-economic status<br
/> </strong>Rich? Poor? Educated? Middle-class? Urban? Rural?</li><li><strong>Citizenship</strong><br
/> Where you are from, whether in a global sense (what country are you from?), or in a local sense (are you urban, or rural?)</li><li><strong>Career or Affiliation</strong><br
/> Do you share a profession with your audience?<br
/> Are you a member of the same organization as your audience?</li><li><strong>Personality</strong><br
/> Analytical? Emotional? Reserved? Outgoing?</li></ul><p>If you are similar to your audience, then your audience will be more receptive to your ideas in the same way that you are more likely to open a door at night if you recognize the voice of the person on the other side.</p><h2>3. Ethos = Authority</h2><p>The greater a person&#8217;s authority, whether formal (e.g. an elected official) or moral (e.g. the Dalai Lama), the more likely an audience is inclined to listen and be persuaded.</p><p>Authority comes from the relationship between the speaker and the audience and is, in most cases, fairly easy to recognize. Several types of authority include:</p><ul><li><strong>Organizational</strong> authority<br
/> e.g. CEO, manager, supervisor</li><li><strong>Political</strong> authority<br
/> e.g. president, political leader</li><li><strong>Religious</strong> authority<br
/> e.g. priest, pastor, nun</li><li><strong>Educational</strong> authority<br
/> e.g. principal, teacher, professor</li><li><strong>Elder</strong> authority<br
/> e.g. anyone who is older than us</li></ul><p>In addition to these, <strong>every speaker has authority</strong> <em>just from being the speaker</em>. When you speak, you are the one at the front of the room, often on an elevated platform, sometimes with a microphone or spotlight. You control the moment and thus, have temporary authority.</p><h2>4. Ethos = Reputation (or Expertise)</h2><p>Expertise is <em>what you know</em> about your topic.</p><p>Reputation is <em>what your audience knows</em> about what you know about your topic.</p><p>Your ethos is influenced by your reputation. Of the four characteristics of ethos, reputation is the one most connected to the topic of your presentation.</p><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>Expertise is <em>what you know</em> about your topic.<br
/> Reputation is <em>what your audience knows</em> about what you know about your topic.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p>Your reputation is determined by several related factors:</p><ul><li>Your <strong>experience</strong> in the field<br
/> How many years have you worked with or studied this topic?</li><li>Your <strong>proximity</strong> to the topic or concept<br
/> Are you the one who invented the concept? Were you involved at all? Or are you more of a third-party?</li><li>Your <strong>production</strong> in the field<br
/> Books or academic papers written. Blogs authored. Commercial products developed.</li><li>Your demonstrated <strong>skill</strong><br
/> If you are talking about money management, are you a successful money manager?</li><li>Your <strong>achievements</strong>, or <strong>recognition</strong> from others in the field<br
/> Awards won. Testimonials earned. Records achieved. Milestones reached.</li></ul><h2>How do these characteristics combine?</h2><p>Ethos cannot be assessed with a checkbox (&#8220;yes, you have ethos&#8221; or &#8220;no, you don&#8217;t.&#8221;) like you can with, say, pregnancy. It&#8217;s more like beauty in the sense that there&#8217;s a whole range of beauty and many ways to obtain it. (And, it&#8217;s in the eye of the beholder&#8230; your audience!)</p><p>This is easy to see if you examine how the four characteristics of ethos combine in various ways. Consider the following examples:</p><ul><li><strong>A CEO speaking to her employees</strong><br
/> As the CEO, she has organizational <em>authority</em>, and this is usually accompanied by a <em>reputation</em> built on years of success within the company. However, she may not be very <em>similar</em> to most of the employees (older than most; richer than most; perhaps more reserved and analytical). Nonetheless, her <em>trustworthiness</em> is solid based on past history of honest communication with employees.</li><li><strong>The U.S. President giving the State of the Union address<br
/> </strong>The President has more <em>authority</em> than most people on the planet based on his job title.  His <em>reputation</em> and <em>trustworthiness</em> probably depend a fair bit on your political beliefs. As for <em>similarity</em> to his audience, it&#8217;s a mixed bag &#8212; He&#8217;s American, and he&#8217;s not too old nor too young. But, he&#8217;s a politician and in a socio-economic class which puts him apart from most citizens.</li><li><strong>A Teacher speaking to his students</strong><br
/> He probably has a record of <em>trustworthiness</em>, as long as he truthfully announces when assignments are due and exams are scheduled.  He has <em>authority</em> over the 16-year-olds, both by way of position and by age. He has taught in the school for 10 years (<em>expertise</em>), including many of his students&#8217; older siblings (<em>reputation</em>). Unfortunately, he&#8217;s not really <em>similar</em> to his students in terms of age, wealth, career, or choice of music.</li></ul><p>All of them have significant ethos as they score high on several measures. In particular, <em>authority</em> and <em>reputation</em> often are closely related. (The things you did to earn the reputation often earn authority as well.)</p><p>On the other hand, none have perfect ethos. Indeed, this is very hard to obtain as some measures conflict. For example, your <em>authority</em> relative to your audience often weakens your <em>similarity</em> with them.</p><h2>Why is Ethos Critical for Speakers?</h2><div
class='pullquote' style='width: 45%; padding: 10px; font-size: 16px;
font-family:Helvetica,Arial,sans-serif;
border-width: 0px; margin: 1em 0; float: right; border-left: 3px solid #999; margin-left: 20px; padding-right: 0;'><p
style='font-weight: bold;'><span
style='font-family:"Times New Roman",Times,serif;'>&ldquo;</span>If you have high ethos, your audience is listening and attentive from your first word.<span
style='font-family:"Times New Roman",Times,serif; text-align: right; margin-top: -20px;'>&rdquo;</span></p></div><p><strong>If you have high ethos</strong>, your audience is listening and attentive from your first word. They expect that you have something valuable to say, and they are eager to hear it. They are likely to be persuaded by you, provided that your speech is compelling. A bad speech will still sink you, but you&#8217;ll have more leeway.</p><p><strong>If you have low ethos</strong>, your audience may not be listening or paying attention. (In fact, they may not even show up! Poor ethos doesn&#8217;t attract a crowd.) Expectations are low, and a poor opening will kill you. Your audience can be persuaded, but your speech needs to be much better to do it.</p><h2>How do you Establish Ethos?</h2><div
style="float: right; clear: right; width: 290px; border: 1px solid black; margin: 1em 0 1em 1em; padding: 7px; background: #eeeeff; font-size: 80%;"><div
style="border-bottom: 1px solid black; font-weight: bold;">Three Pillars of Public Speaking - Article Series</div><ol
style="margin-bottom: 0; margin-left: 0;"><li><a
title='Ethos, Pathos, Logos - Introduction' href='http://sixminutes.dlugan.com/ethos-pathos-logos/'>Ethos, Pathos, Logos - Introduction</a></li><li>Ethos - Speaker Credibility<ul><li><b>What is Ethos?</b></li><li><a
title='How to Establish Ethos' href='http://sixminutes.dlugan.com/ethos-examples-speaking/'>How to Establish Ethos</a></li></ul></li><li>Pathos - Emotional Connection<ul><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-definition/'>What is Pathos?</a></li><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-examples-speaking/'>How to Develop Pathos</a></li></ul></li><li>Logos - Logical Argument<ul><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-definition/'>What is Logos?</a></li><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-examples-speaking/'>How to Convey Logos</a></li></ul></li></ol></div><p>Unlike pathos and logos (about which we will learn in future articles), your ethos as a speaker is primarily established before you speak your first words. For example, either you have expertise about your topic, or you don&#8217;t. Either you are the CEO of the company, or you aren&#8217;t.</p><p>Having said that, there are many ways to establish ethos and to boost your ethos throughout your speech. We examine this in the next article of the series: <a
title="15 Tactics to Establish Ethos: Examples for Persuasive Speaking" href="http://sixminutes.dlugan.com/ethos-examples-speaking/">15 Tactics to Establish Ethos: Examples for Persuasive Speaking</a>.</p><table
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href='http://sixminutes.dlugan.com/contact/' title='Contact Andrew'>Contact me</a> anytime,<br/>or find me on Twitter: <a
href='http://twitter.com/6minutes' title='@6minutes on Twitter'>@6minutes</a><br/><a
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src='http://assets1.twitter.com/images/twitter_logo_s.png' width='175' height='41' border='0' alt='Follow @6minutes'></a></td></tr></table><div
style="background: #D4D2C3; padding: 12px; width: 500px; border: 1px solid #999999; clear: both;" class="post-author"><a
name="author"></a><div
style="float: left; margin-right: 20px;"><img
src="http://sixminutes.dlugan.com/wp-content/uploads/2007/10/andrew.dlugan.editor.jpg" alt="Andrew Dlugan" /></div><div
style="margin-right: 2em;"><b><a
href="http://sixminutes.dlugan.com/author/andrew/">Andrew Dlugan</a></b> is the editor and founder of <i><a
href="http://sixminutes.dlugan.com/">Six Minutes</a></i>. He teaches courses, leads seminars, coaches speakers, and strives to avoid Suicide by PowerPoint. He is an award-winning public speaker and speech evaluator. Andrew is a father and husband who resides in British Columbia, Canada.</div><br
style="clear:both;" /></div><div
style="margin-top: 0.5em; border: 1px solid #990000; padding: 0 0.5em 0 0.5em; background: #EEEEEE;"> <small> Author of this article: Andrew Dlugan<br/> Category: <a
href="http://sixminutes.dlugan.com/category/speechwriting/" title="View all posts in Speechwriting" rel="category tag">Speechwriting</a><br/> Article tags: <a
href="http://sixminutes.dlugan.com/tag/credibility/" rel="tag">credibility</a>, <a
href="http://sixminutes.dlugan.com/tag/ethos/" rel="tag">ethos</a><br/> © <a
href="http://sixminutes.dlugan.com">Six Minutes</a>, 2010. | <a
href="http://sixminutes.dlugan.com/ethos-definition/">Permalink</a> | <a
href="http://sixminutes.dlugan.com/ethos-definition/#comments">17 comments so far</a> <br/> </small></div>]]></content:encoded> <wfw:commentRss>http://sixminutes.dlugan.com/ethos-definition/feed/</wfw:commentRss> <slash:comments>17</slash:comments> </item> <item><title>Ethos, Pathos, Logos: 3 Pillars of Public Speaking</title><link>http://sixminutes.dlugan.com/ethos-pathos-logos/</link> <comments>http://sixminutes.dlugan.com/ethos-pathos-logos/#comments</comments> <pubDate>Mon, 25 Jan 2010 05:00:24 +0000</pubDate> <dc:creator>Andrew Dlugan</dc:creator> <category><![CDATA[Speechwriting]]></category> <category><![CDATA[audience interaction]]></category> <category><![CDATA[credibility]]></category> <category><![CDATA[emotion]]></category> <category><![CDATA[ethos]]></category> <category><![CDATA[logic]]></category> <category><![CDATA[logos]]></category> <category><![CDATA[pathos]]></category> <guid
isPermaLink="false">http://sixminutes.dlugan.com/?p=1479</guid> <description><![CDATA[2300 years ago, Aristotle wrote down the secret to being a persuasive speaker, the secret which forms the basis for nearly every public speaking book written since then. Do you know the secret? If you don&#8217;t, you might be wondering what a 2300-year-old theory has to do with public speaking in the year 2010. In [...]]]></description> <content:encoded><![CDATA[<p><img
class="alignright size-full wp-image-4112" style="border: 1px solid black; margin: 7px; float: right;" title="Ethos, Pathos, and Logos (Temple of Castor and Pollux)" src="http://sixminutes.dlugan.com/wp-content/uploads/2009/01/ethos-pathos-logos.jpg" alt="" width="300" height="503" /></p><p>2300 years ago, Aristotle wrote down the <strong>secret to being a persuasive speaker</strong>, the secret which forms the basis for nearly every public speaking book written since then.</p><p>Do you know the secret?</p><p>If you don&#8217;t, you might be wondering what a 2300-year-old theory has to do with public speaking in the year 2010.</p><p>In a word &#8212; everything!</p><p><strong>In this article</strong>, you&#8217;ll learn what ethos, pathos, and logos are (the secret!), and what every speaker needs to understand about these three pillars of public speaking.</p><h2>What are Ethos, Pathos, and Logos?</h2><p>So, what are ethos, pathos, and logos?</p><p>In simplest terms, they correspond to:</p><ul><li><strong>Ethos</strong>: credibility (or character) of the speaker</li><li><strong>Pathos</strong>: emotional connection to the audience</li><li><strong>Logos</strong>: logical argument</li></ul><p>Together, they are the three <em>persuasive appeals</em>. In other words, these are the three essential qualities that your speech or presentation must have before your audience will accept your message.</p><h2>Origins of Ethos, Pathos, Logos &#8212; <em>On Rhetoric</em> by Aristotle</h2><div
style="float: right; clear: right; width: 290px; border: 1px solid black; margin: 1em 0 1em 1em; padding: 7px; background: #eeeeff; font-size: 80%;"><div
style="border-bottom: 1px solid black; font-weight: bold;">Three Pillars of Public Speaking - Article Series</div><ol
style="margin-bottom: 0; margin-left: 0;"><li><b>Ethos, Pathos, Logos - Introduction</b></li><li>Ethos - Speaker Credibility<ul><li><a
title='What is Ethos?' href='http://sixminutes.dlugan.com/ethos-definition/'>What is Ethos?</a></li><li><a
title='How to Establish Ethos' href='http://sixminutes.dlugan.com/ethos-examples-speaking/'>How to Establish Ethos</a></li></ul></li><li>Pathos - Emotional Connection<ul><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-definition/'>What is Pathos?</a></li><li><a
title='What is Pathos?' href='http://sixminutes.dlugan.com/pathos-examples-speaking/'>How to Develop Pathos</a></li></ul></li><li>Logos - Logical Argument<ul><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-definition/'>What is Logos?</a></li><li><a
title='What is Logos?' href='http://sixminutes.dlugan.com/logos-examples-speaking/'>How to Convey Logos</a></li></ul></li></ol></div><p>Written in the 4th century B.C.E., the Greek philosopher Aristotle compiled his thoughts on the art of rhetoric into <em>On Rhetoric</em>, including his theory on the three persuasive appeals.</p><p>Many teachers of communication, speech, and rhetoric consider Aristotle&#8217;s <em>On Rhetoric</em> to be a seminal work in the field. Indeed, the editors of <em>The Rhetoric of Western Thought: From the Mediterranean World to the Global Setting</em> call it &#8220;the most important single work on persuasion ever written.&#8221; It is hard to argue this claim; most advice from modern books can be traced back to Aristotle&#8217;s foundations.</p><p><a
href="http://www.amazon.com/dp/0195305094/?tag=6mbrp-20"><img
class="alignright" style="border: 0pt none; margin: 7px; float: right;" title="Check out at amazon.com" src="http://ecx.images-amazon.com/images/P/0195305094.01._SY150_.jpg" alt="" width="100" height="150" /></a>In <em>The Classic Review</em>, Sally van Noorden points to George Kennedy&#8217;s modern translation as the standard reference text for studying <em>On Rhetoric</em>. <strong>Kennedy&#8217;s translation is the source that I use.</strong> (At the time of this writing, it is <a
title="Examine the book at amazon.com" href="http://www.amazon.com/dp/0195305094/?tag=6mbrp-20">available from amazon.com for $24.56</a>, 18% off the list price.)</p><h2>Ethos</h2><p>Before you can convince an audience to accept anything you say, they have to accept you as <em>credible</em>.</p><p>There are many aspects to building your credibility:</p><ul><li>Does the audience respect you?</li><li>Does the audience believe you are of good character?</li><li>Does the audience believe you are generally trustworthy?</li><li>Does the audience believe you are an authority on this speech topic?</li></ul><p>Keep in mind that it isn&#8217;t enough for <em>you</em> to know that you are a credible source. (This isn&#8217;t about <em>your</em> confidence, experience, or expertise.) Your audience must know this. Ethos is your level of credibility as perceived by your audience.</p><p>We will <a
title="What is Ethos? A Definition for Speakers" href="http://sixminutes.dlugan.com/ethos-definition/">define ethos in greater detail</a>, and we will study <a
title="15 Tactics to Establish Ethos: Examples for Persuasive Speaking" href="http://sixminutes.dlugan.com/ethos-examples-speaking/">examples of how to establish and build ethos</a>.</p><h2>Pathos</h2><p>Pathos is the quality of a persuasive presentation which appeals to the emotions of the audience.</p><ul><li>Do your words evoke feelings of &#8230; love? &#8230; sympathy? &#8230; fear?</li><li>Do your visuals evoke feelings of compassion? &#8230; envy?</li><li>Does your characterization of the competition evoke feelings of hate? contempt?</li></ul><p>Emotional connection can be created in many ways by a speaker, perhaps most notably by <em>stories</em>. The goal of a story, anecdote, analogy, simile, and metaphor is often to link an aspect of our primary message with a triggered emotional response from the audience.</p><p>We will <a
title="What is Pathos and Why is it Critical for Speakers?" href="http://sixminutes.dlugan.com/pathos-definition/">study pathos in greater detail</a>, and look at <a
title="18 Paths to Pathos: How to Connect with Your Audience" href="http://sixminutes.dlugan.com/pathos-examples-speaking/">how to build pathos</a> by tapping into different audience emotions.</p><h2>Logos</h2><p>Logos is synonymous with a logical argument.</p><ul><li>Does your message make sense?</li><li>Is your message based on facts, statistics, and evidence?</li><li>Will your call-to-action lead to the desired outcome that you promise?</li></ul><p>We will see <a
title="What is Logos? A Definition for Speakers" href="http://sixminutes.dlugan.com/logos-definition/">why logos is critical to your success</a>, and examine <a
title="Logos: 17 Easy Ways to Be a More Persuasive Speaker" href="http://sixminutes.dlugan.com/logos-examples-speaking/">ways to construct a logical, reasoned argument</a>.</p><h2>Which is most important? Ethos? Pathos? or Logos?</h2><p>Suppose two speakers give speeches about a new corporate restructuring strategy.</p><ul><li>The first speaker &#8212; a grade nine student &#8212; gives a flawless speech pitching strategy A which is both logically sound and stirs emotions.</li><li>The second speaker &#8212; a Fortune 500 CEO &#8212; gives a boring speech pitching strategy B.</li></ul><p>Which speech is more persuasive? Is the CEO&#8217;s speech more persuasive, simply because she has much more credibility (ethos)?</p><p>Some suggest that pathos is the most critical of the three. In <a
href="http://sixminutes.dlugan.com/book-review-bert-decker-youve-got-to-be-believed-to-be-heard/"><em>You&#8217;ve Got to Be Believed to Be Heard</em></a>, Bert Decker says that people buy on emotion (pathos) and justify with fact (logos). True? You decide.</p><p>Aristotle believed that logos <em>should be </em>the most important of the three persuasive appeals. As a philosopher and a master of logical reasoning, he believed that logos <em>should be</em> the only required persuasive appeal. That is, if you demonstrated logos, you <em>should not</em> need either ethos or pathos.</p><p>However, Aristotle stated that logos <em>alone</em> is not sufficient. Not only is it not sufficient on its own, but it is no more important than either of the two other pillars. He argued that all three persuasive appeals are necessary.</p><p>Is he right? What do you think?</p><h2>Next in this Series&#8230;</h2><p>In the next article of this series, we <a
title="What is Ethos? A Definition for Speakers" href="http://sixminutes.dlugan.com/ethos-definition/">examine ethos in greater detail</a>.</p><table
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href='http://sixminutes.dlugan.com/contact/' title='Contact Andrew'>Contact me</a> anytime,<br/>or find me on Twitter: <a
href='http://twitter.com/6minutes' title='@6minutes on Twitter'>@6minutes</a><br/><a
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src='http://assets1.twitter.com/images/twitter_logo_s.png' width='175' height='41' border='0' alt='Follow @6minutes'></a></td></tr></table><div
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name="author"></a><div
style="float: left; margin-right: 20px;"><img
src="http://sixminutes.dlugan.com/wp-content/uploads/2007/10/andrew.dlugan.editor.jpg" alt="Andrew Dlugan" /></div><div
style="margin-right: 2em;"><b><a
href="http://sixminutes.dlugan.com/author/andrew/">Andrew Dlugan</a></b> is the editor and founder of <i><a
href="http://sixminutes.dlugan.com/">Six Minutes</a></i>. He teaches courses, leads seminars, coaches speakers, and strives to avoid Suicide by PowerPoint. He is an award-winning public speaker and speech evaluator. Andrew is a father and husband who resides in British Columbia, Canada.</div><br
style="clear:both;" /></div><div
style="margin-top: 0.5em; border: 1px solid #990000; padding: 0 0.5em 0 0.5em; background: #EEEEEE;"> <small> Author of this article: Andrew Dlugan<br/> Category: <a
href="http://sixminutes.dlugan.com/category/speechwriting/" title="View all posts in Speechwriting" rel="category tag">Speechwriting</a><br/> Article tags: <a
href="http://sixminutes.dlugan.com/tag/audience-interaction/" rel="tag">audience interaction</a>, <a
href="http://sixminutes.dlugan.com/tag/credibility/" rel="tag">credibility</a>, <a
href="http://sixminutes.dlugan.com/tag/emotion/" rel="tag">emotion</a>, <a
href="http://sixminutes.dlugan.com/tag/ethos/" rel="tag">ethos</a>, <a
href="http://sixminutes.dlugan.com/tag/logic/" rel="tag">logic</a>, <a
href="http://sixminutes.dlugan.com/tag/logos/" rel="tag">logos</a>, <a
href="http://sixminutes.dlugan.com/tag/pathos/" rel="tag">pathos</a><br/> © <a
href="http://sixminutes.dlugan.com">Six Minutes</a>, 2010. | <a
href="http://sixminutes.dlugan.com/ethos-pathos-logos/">Permalink</a> | <a
href="http://sixminutes.dlugan.com/ethos-pathos-logos/#comments">75 comments so far</a> <br/> </small></div>]]></content:encoded> <wfw:commentRss>http://sixminutes.dlugan.com/ethos-pathos-logos/feed/</wfw:commentRss> <slash:comments>75</slash:comments> </item> </channel> </rss>
